Legal Terms and Conditions

Welcome to Viking Luck. This page sets out the terms and conditions that govern access to and use of our platform, services and accounts. It explains the contractual relationship between us and our users, clarifies responsibilities for account security and verification, and describes the general rules that apply to gameplay, bonuses, deposits and withdrawals. Please read these terms carefully before registering or placing bets. Continued use of our site constitutes acceptance of these rules, and adherence is required to maintain an active account in good standing.

Account responsibilities

Registration and verification

Account holders must provide accurate personal information when registering and are responsible for keeping details up to date. We may require identity and address verification prior to withdrawals or as part of routine checks for compliance with anti-money laundering regulations. Failure to complete requested verification can result in account suspension or restriction of access to funds.

Security and authorised use

Passwords and security credentials must be kept confidential. Any activity conducted through an account is the responsibility of the account holder unless we agree otherwise in writing. We reserve the right to suspend or close accounts where unauthorised use, fraud or other security concerns are suspected.

Eligibility requirements

Only persons who meet local legal age and jurisdictional requirements may use our services. Residents of restricted territories are prohibited from registering or transacting on our site. Eligibility is determined by applicable law and our internal policies; proof of residency or nationality may be requested. Minors and persons barred by law are not permitted to hold accounts.

Acceptable use of the service

The platform must be used lawfully and in good faith. Prohibited conduct includes collusion, bonus abuse, use of multiple accounts to circumvent limits, exploitation of system errors, and any activity intended to manipulate outcomes or gaming integrity. Automated or malicious software usage is forbidden. Breaches may lead to forfeiture of funds and account termination.

Bonuses and promotion rules

General principles

Promotional offers are subject to specific terms which govern eligibility, wagering requirements, time limits, maximum stakes while wagering and game contribution percentages. Bonus funds are provided under these conditions and carry priority rules that determine whether real money or bonus funds are used first. Abuse of promotions will result in cancellation of offers and may include closure of accounts.

Deposits and withdrawals

Processing and limits

Accepted payment methods and currencies are listed on our cashier pages. Minimum and maximum amounts may apply and will be displayed when you make a transaction. Deposits are typically credited instantly; withdrawals are processed in accordance with verification status, method and applicable processing times. Fees from third-party providers may apply and are the responsibility of the player unless stated otherwise.

Verification and holds

Withdrawals may be delayed until identity, source of funds or other supporting documents are provided. We may place holds on funds where required for compliance, security or dispute resolution. Large or progressive jackpot payouts may follow separate processing procedures.

Dispute handling

Informal resolution is preferred; please contact our support team promptly to raise any disputes. If disagreements cannot be resolved internally, claims will be handled in accordance with the dispute resolution procedure set out in our account terms and applicable law. Evidence such as transaction records and communication logs may be relied upon when assessing complaints.

Updates to the terms

Terms and conditions may be amended from time to time. Material changes will be communicated by notification on our site or by email where reasonably practicable. Continued use of the service after changes are posted constitutes acceptance of the updated terms. Users should review these terms regularly to remain informed about obligations and rights.